Terms of Use

1. Definitions & Agreement

“You”, “your”, “user”, or “player” refers to anyone in Great Britain using our services. “We”, “us”, or “our” means White Hat Gaming Limited and associated parties.

By using the Website or creating an account, you agree to these:

  • Website Terms and Conditions

  • Individual game rules

  • Promotional and bonus terms

In case of conflict, these are applied in the order listed above.

2. Licensing

White Hat Gaming Limited is licensed and regulated by the UK Gambling Commission (No. 52894). Business activities may also be handled by White Hat (Holdings) Limited, Gibraltar.

3. Changes to Terms

We may make minor changes at any time. For major updates, you’ll be notified and may accept or stop using the Website.

4. Registering an Account

To register, you must:

  • Be 18+ and legally allowed to gamble

  • Reside in Great Britain

  • Use your own, legal funds

  • Not have any other accounts with us

  • Not use the site for financial dependency

We may close your account if any info is false or if terms are breached.

5. Verification

We’ll verify your identity, age, payment method, and possibly source of funds. Accounts may be suspended or closed if checks are incomplete or failed.

6. Website Use

The Website is for personal use only. Do not tamper with or misuse the site, introduce harmful software, or attempt unauthorized access.

7. Deposits & Withdrawals

Funds are kept in a separate customer account but are not protected in case of insolvency. You may only deposit with your own payment method. Withdrawals are subject to verification, with a £20 minimum unless requested via support.

8. Winnings

If you’re mistakenly credited, we may reclaim those funds. No credit is offered.

9. Currency

All play is in GBP. Currency exchange for gain is not allowed.

10. Jackpots

Progressive jackpots may be subject to delays, conversion rates, and server confirmations. If multiple wins occur simultaneously, the server log will determine the winner.

11. Chat

We may provide a chat service for support purposes only and may monitor it.

12. Responsible Gambling

We offer tools like deposit limits and self-exclusion. Breaches may lead to suspension.

13. Account Closure

You or we can close your account at any time. If we close it due to a breach, winnings may be voided.

14. Bonus Abuse

Bonus misuse or irregular play may lead to loss of bonuses, winnings, or account access.

15. Inactive Accounts

After 12 months of inactivity, a £5/month fee may apply. Accounts with zero balance may be closed.

16. Complaints

Complaints must be made via Customer Support. If unresolved, they can be escalated internally and then to our ADR provider, eCOGRA.

17. Legal Compliance

You must use the site lawfully and agree to regulatory disclosures.

18. Privacy

Your data is handled according to our Privacy Policy and may be shared with regulators when required.

19–21. Warranties, Liability & IT Issues

We don’t guarantee uninterrupted service. We aren’t liable for indirect losses, and in case of tech issues, the server result is final.

22–23. Intellectual Property & External Links

Content is protected. Don’t use it commercially or replicate it without permission. External links are for info only.

24. Final Provisions

  • Governed by English law

  • Terms can be transferred within our group

  • Invalid clauses won’t affect the rest of the agreement

Terms and Conditions